Frequently Asked Questions (FAQs)
How is Neurolanguage Coaching® different from language teaching?
Neurolanguage Coaching combines the latest neuroscience and brain research, language learning and teaching methods, and coaching principles to create a powerful method for effective language learning. It is built on the foundation that every brain is different, and it taps into the expert learner within you. In practice, this means your Coach has been trained to help you to optimise your learning time, create lasting connections to help you learn more efficiently, and carefully guide your learning in ways that are personalised, engaging and fun.
Do you run group classes or sessions?
Yes! I offer Neurolanguage Coaching© classes for groups of up to 4 people, and run group coaching programmes for larger groups a few times a year. Get in touch for more details.
What’s your cancellation policy?
My policy is based on mutual respect for each other’s time. Whenever possible, I ask my clients to give at least 24 hours’ notice if they need to postpone or cancel a session, and I promise to do the same in return.
How do you treat confidential information about me or my work?
We enter our coaching sessions with a foundation of trust - both professional and personal. Any materials or information that you share within or as part of our coaching agreement is considered private and confidential. I am happy to sign your company’s Non-Disclosure Agreement (NDA) if required.
Can I get a receipt/invoice?
Yes, I always provide invoices and will send receipts upon request.
What are your working hours?
I usually operate during normal working hours, 9am - 5pm, Monday - Friday, in the UTC time zone (London, UK).